Can I pay with a debit/credit card without making a PayPal account?
Yes, once you click checkout it will redirect you to PayPal which will lead you to this screen.
Click "Pay with debit or credit card" button and it will lead you to a page to fill out your information. You do not have to create a PayPal account to pay.
Do you accept Apple Pay?
Yes, at checkout there is an option for Apple Pay and Shop Pay.
When will my order ship?
We will usually have your order packaged and ready for postal pickup in 1 to 3 business days. U.S. domestic shipping generally takes 2 to 6 business days. During the holiday season or after a drop please allow a couple of extra days for fulfillment and shipping.
Do you ship internationally?
Yes, we do. Please type in your address and information at checkout to see shipping price calculations. Our international shipping ranges from $35-$60 depending on the shipping class you'd like.
What do I do if my tracking hasn’t updated since being notified the label was created?
It can take 2 to 3 business days for your order to ship once the label is created. If you haven’t seen any movement by the 4th business day, email customer service at the email address below.
What happens if I need to cancel my order?
Email us at email@example.com. Must be within 24 hrs and before we start fulfillment. Once an order is shipped out we cannot cancel an order. Please be aware all refunds/canceled orders require a transaction deduction of 2.9% +30 cents twice. This means the full amount minus the transaction fees will be refunded. Make sure to enter you full and correct address/card information to prevent order cancelations from happening.
What is your return policy?
All sales are final we do not accept any returns or exchanges. If an item you ordered is missing please contact us at firstname.lastname@example.org to assist you further. If the item is shipped out and not misplaced we are not responsible for lost packages. As soon as an item is shipped we are not responsible for lost or missing packages. All orders placed are in agreement/consent to purchase. Please contact us at email@example.com for anymore questions.
For any issues with your order please email us at firstname.lastname@example.org.